Multi-state implementation of a next generation Policy Administration system for a US based P&C carrier involving multiple specialty lines
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| Client |
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| The client is a mid-tier US-based insurance
services provider that offers specialized
insurance products and services including
watercraft, mobile home, motorcycle, specialty
auto, fire and dwelling hazard insurance. |
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| Opportunity Summary |
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| Our client decided to consolidate and completely modernize its new business and policy administration platform across multiple lines of business using an off-the-shelf policy administration product. By using an online policy administration system built on Internet technologies, the company sought to become more competitive and agile, increase customer retention and lower costs. Watercraft was chosen as the first line of business and California as the first state to build and test various pieces of the application and integration components. Upon successful launch of the first LOB and first state, it was planned to roll it out for 45 other states where the company wrote business. It was also planned to implement it for 3 other lines of business all within a period of 18 months. |
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| Discoverture Solution |
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The client selected Discoverture as its
development partner and wanted it to be
engaged in all aspects of the delivery from
planning, business analysis, architecture,
design, development and testing.
Discoverture team worked closely with
business and technology stakeholders and was
responsible for the following activities
that led to an ‘on budget’ and ‘on time’
implementation of the project.
- Gathering business requirements and
gap analysis
- Developing enterprise architecture
framework
- UI development for the Policy
Administration and Agency interface
- Rates and Rules development for
different lines of business
- Multi-state implementation for 46
states
- Application integration with
Billing, Claims, Legacy Reporting, Data
Warehouse and external data providers
- Quality Assurance of Policy Admin,
Billing and Integration systems
Discoverture global service delivery team consisted of about 20 people including Solution Architects, Business Analysts, Developers and Testers that supplemented internal and vendor resources.
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| Benefits |
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The client was able to realize these
key benefits.
- Ramped up a team of experienced
and trained resources quickly to
meet development challenges.
- Lowered development costs by about 40%.
- Hit the implementation schedule as planned.
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Discoverture Solutions
Discoverture Solutions
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